Ottolenghi Test kitchen: Shelf Love PENGUIN HOUSE

Fast Shipping & Professional Packing

Thanks to our longstanding association with UPS FedEx DHL as well as other top global carriers, we are able offer a variety shipping options. Our warehouse personnel is highly-skilled and will wrap your goods in accordance with our exact and accurate specifications. Before shipping, your goods will be thoroughly inspected and secured. We deliver to thousands of customers each day from multiple countries. This shows our commitment to becoming the largest online retailer on the planet. The warehouses and centers of distribution are situated in Europe and the USA.

Note: Orders that contain more than one item will be assigned a separate processing period for each item.

Prior to shipping, we will examine thoroughly the items you have ordered. The majority of orders will be shipped within 48 hours. Expected delivery times are between 3 and 7 days.

Returns

We are not able to manage the stock at our factory and warehouse. The actual inventory may change at any moment. It is possible that inventory could run out once your order has been processed.

Our policy runs for a period of 30 days. We will not exchange or refund your order if it has been 30 days since you purchased it.

You are able to return an item in the event that it is not used and still in the same state as the day you received it. The item must be in its original packaging.